OKTee OS OPERATIONS | FEATURES
Run your entire retail execution.
From a single cockpit.
Bring orders, confirmations, logistics, performance, and traceability together in one platform.
HOW IT WORKS
Automate the essentials.
Intervene only when necessary.
OKTee orchestrates, executes, and monitors order workflows, analyzing risks and opportunities to surface high-priority actions.
ORDER CENTER
From retailer order to ERP.
Every step is optimized by OKTee.
OKTee monitors SKUs, inventory, and pricing, automates key decisions, and syncs orders directly between your ERP and the retailer.
01
Order received
02
Controls
03
Decision
04
ERP
Automated creation and synchronization.
05
Retailer
Response and status successfully sent.
06
Tracking
CONFIRMATION RATE
Confirmation rate becomes
a leakage audit
OKTee reconciles ordered, confirmed, and lost demand to pinpoint exactly where revenue is leaking.
1
Track
Order values and volumes: placed, confirmed, and lost.
2
Compare
Retailer-reported vs. actual OKTee-calculated confirmation rates.
3
Explain
Rejection reasons and root causes of loss.
4
Prioritize
The brands, products, and SKUs driving the highest revenue leaks.
ORDER TRACKING
The order is still showing in the system
upon confirmation.
OKTee continuously monitors every order, detecting changes that impact fulfillment or trigger new opportunities.
Order changes detected
From price and quantity to warehouse updates and delivery windows, OKTee automatically detects changes and updates tracking in real time.
Back-in-stock alerts detected
When a product restocks, OKTee automatically detects the opportunity to capture additional demand.
End-to-end order tracking
Status updates, events, modifications, and fulfillment details remain visible until final delivery.
ERP-to-Retail Sync
Status updates remain fully synchronized across retailer orders, OKTee decisioning, and ERP fulfillment.
Fulfillment Tracking
Predict anomalies
before it impacts the bottom line
OKTee unifies retail, ERP, and WMS data to track fulfillment, flag discrepancies, and quantify their business impact.
✓
Delivery Windows & Timelines
Expected delivery dates, delays, and real-time tracking updates.
✓
Receiving & Discrepancies
Track expected, shipped, and received quantities to instantly flag shortages and overages.
✓
OTIF & Logistics Performance
Track on-time, in-full delivery performance across all orders.
✓
Financial Exposure
Quantify the potential impact of delays, stockouts, and supply chain disruptions.
Omnichannel routing
OKTee centralizes retail events, ERP integrations, API/EDI data, and user activity.
Full audit trail
Every change preserves its source, timestamp, context, and before/after values.
PDF Brochure
OKTee generates an exportable evidence file to document incidents or disputes.
OKTee OS
Discover more modules
of OKTee OS.
Operations, Finance, Marketing, and AI agents align on a unified data foundation to turn signals into action.
FAQ
Questions?
Browse our FAQ to find the answers you need.
What is OKTee Operations?
OKTee Operations is our core execution engine. By unifying orders, inventory, fulfillment, and delivery data, it automates workflows, flags anomalies, and directs teams to high-priority tasks.
How does OKTee connect to our data?
OKTee integrates with various sources, including APIs, EDI, ERPs, SFTP, emails, PDFs, and Excel or CSV files. The connection method is tailored to the retailer, the company's existing tech stack, and the target level of automation.
What retail operations can OKTee automate?
OKTee Operations automates order receipt and ingestion, eligibility checks, quantity confirmations, exception handling, and real-time alerts. Custom automation rules align with each enterprise's unique workflows and permission hierarchies.
Does OKTee Operations replace our ERP or retailer portals?
No. OKTee Operations acts as an orchestration and automation layer connecting your retail platforms, ERP, EDI feeds, APIs, flat files, and teams. It unifies data and automates workflows without requiring you to replace your legacy systems.
What is the difference between the platform rate and the actual rate calculated by OKTee?
Platform-reported rates often include end-of-life, unauthorized, out-of-stock, or catalog-error items. OKTee isolates these legitimate exclusions to deliver an actionable fulfillment rate that teams can actually optimize.
How does OKTee identify sourcing opportunities?
OKTee unifies incoming orders, confirmed quantities, available inventory, and unfulfilled demand. The platform automatically pinpoints high-potential products where targeted replenishment or inventory reallocation will drive incremental GMV.
How does OKTee help reduce delivery delays?
Order automation provides logistics teams with early, reliable visibility into confirmed quantities and delivery windows. This optimizes picking and shipping preparation, while OKTee proactively detects risks of delays, shortages, or receiving discrepancies.
Does OKTee Operations support multi-retailer integration?
Yes. OKTee Operations centralizes and orchestrates multi-retailer and marketplace operations within a single control center. The integration and automation scope is fully customizable based on platform capabilities, data feeds, and your specific business needs.
Does OKTee maintain a complete order and action history?
Yes. OKTee tracks events across platforms, internal systems, workflows, and users. Every modification, approval, rejection, or alert is timestamped and mapped to its source, delivering a fully auditable event history for compliance.