Recover every euro you are owed.
Without managing every claim.
OKTee SOA manages your trade and marketing operations from setup through financial reconciliation. Data is collected, amounts are calculated, supporting documents are compiled and follow-ups are automated. Your teams only step in for approvals or exceptions.
01 · CREATE
The operation is created automatically.
Forward the email or upload the file. OKTee extracts the agreed terms and creates a complete record, ready for review.
02 · APPROVE
Agreements are approved by the right stakeholders.
The distributor reviews the pre-filled operation, the brand confirms its commitment and the retailer approves the terms that apply to them. Every response is timestamped and stored in the operation record.
03 · TRACK
The operation progresses through to final results.
OKTee monitors the operation throughout the agreed period. Once it ends, the retailer receives a link to submit the results and upload supporting documents.
The OKTee AI agent
5 steps
End-to-end control
04 · VERIFY
Results and supporting documents are verified.
At the end of the operation, the retailer submits the results and supporting documents. OKTee applies the agreed calculation rules, reconciles the evidence and prepares the financial claim. The distributor approves it before the credit note request is sent.
05 · FOLLOW UP
The AI agent follows through to closure.
If a credit note, payment or deduction is still outstanding, OKTee automatically follows up until the operation is fully reconciled and closed.
FROM EMAIL TO DRAFT
From email to a
structured trade operation.
From emails, attachments, files or APIs, OKTee SOA turns available data into a pre-filled, structured trade operation linked to its original sources and ready for review.
✓
Time saved: pre-filled operation
✓
Fewer errors: data checked automatically
✓
No manual re-entry: APIs, emails and attachments analysed
✓
Traceable sources: every piece of information linked to its source
Business impact
Amazon consolidates market complexity.
Une vue adaptée à chaque acteur.
Amazon’s operational friction impacts every department—from order management and catalogs to supply chain, logistics, finance, and dispute resolution. OKTee OS unifies these fragmented signals into automated, actionable workflows.
The cockpit does more than just display metrics. It translates your operations into prioritized tasks: pending your action, awaiting brand or retailer response, pending accounting, or overdue.
Approve agreements, retrieve declarations, request credit notes, follow up, or confirm closure.
Each alert specifies the amount, the responsible party, aging, and the recommended action.
You'll receive an email digesting OKTee's actions, pending decisions, and outstanding credits. No noise, no spam—we only notify you when there's an action item.
Intervenir simplement. Piloter depuis un cockpit dédié.
Before | After
More volume.Less overhead.
Greater margin protection.
OKTee automates orders, isolates exceptions, detects risk, and surfaces opportunities. Your organization can absorb Amazon growth without adding resources or letting losses build up.
Before OKTee
Teams move between Vendor Central, spreadsheets, the ERP, EDI feeds, email, disputes, and invoices. The information exists, but it’s scattered across systems.
Confirmation delays
Operational error risk
Logistics preparation delayed
Evidence hard to consolidate
Evidence hard to consolidate
Evidence hard to consolidate
Evidence hard to consolidate
Evidence hard to consolidate
With OKTee
Validatable line items are automated, exceptions are isolated, risks are detected, events are tracked, and amounts become defensible.
Automated Confirmations
Teams focus on exceptions
Des validations simples et horodatées.
Des emails et relances automatisables.
Toutes les preuves centralisées.
Des avoirs réellement reçus et affectés.
Un Event Log complet jusqu’à la clôture.
Business impact
Amazon consolidates market complexity.
tous vos comptes retailers.
Amazon’s operational friction impacts every department—from order management and catalogs to supply chain, logistics, finance, and dispute resolution. OKTee OS unifies these fragmented signals into automated, actionable workflows.
Sans connexion ERP
Le workflow opérationnel est déjà automatisé.
OKTee crée et suit les opérations, centralise les validations, collecte les justificatifs, calcule les montants et pilote les relances.
Les écritures comptables et la confirmation des règlements restent renseignées par vos équipes.
Avec connexion ERP
Le suivi financier se synchronise automatiquement.
OKTee synchronise les données disponibles : factures, avoirs, déductions, paiements et statuts comptables. Les montants sont contrôlés et rapprochés automatiquement.
Vos équipes conservent la validation des actions engageantes et le traitement des exceptions.
Business impact
Amazon consolidates market complexity.
restent encore dans vos fichiers ?
Amazon’s operational friction impacts every department—from order management and catalogs to supply chain, logistics, finance, and dispute resolution. OKTee OS unifies these fragmented signals into automated, actionable workflows.
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FAQ
We clarify everything.
Browse our FAQ to find the answers you need.
What is OKTee Ops?
OKTee Ops is an operational control system for Amazon Vendor Central. It automates order processing, isolates exceptions, identifies logistics risks, preserves Amazon change audit trails, and helps teams manage workflows from order to finance.
Is OKTee OS designed only for supply chain teams?
No. OKTee Ops is for customer operations, supply chain, logistics, procurement, finance, accounting, e-commerce, and leadership teams. Each team needs a different view, but everyone works from the same events, the same evidence, and the same operational data.
Does OKTee Ops only work with Amazon Vendor Central?
OKTee Ops is built Amazon-first, because Amazon Vendor Central is one of the most demanding environments. The architecture is designed to scale progressively to other sales platforms while keeping the same operating model: automate, track, measure, and govern.
How long is the deployment timeline for OKTee OS?
Your Amazon account can be connected within a few hours. ERP integration, regardless of the system, runs through the OKTee API and typically takes no more than 2 to 3 days. Deployment progresses in stages, with end-to-end support, following a simple, phased, and secure approach.
How does OKTee Ops help reduce logistics risk?
OKTee Ops reconciles expected orders, confirmed quantities, Amazon receipts, and delivery windows. The system flags delays, shortages, receiving variances, and anomalies early—before they turn into penalties, chargebacks, or margin erosion.
What’s the difference between a shortage, a deduction, and an Amazon chargeback?
A shortage is the gap between the expected quantity and the quantity actually received. A deduction is an amount Amazon withholds from a payment or invoice. A chargeback is a penalty Amazon applies for certain operational discrepancies or compliance failures. OKTee Ops helps connect these items to orders, supporting evidence, and the originating events.
What’s the difference between Amazon’s confirmation rate and the actual rate calculated by OKTee?
Amazon’s rate shows a raw rejection view. OKTee calculates a true rate by separating operational rejections from legitimate ones, such as end-of-life products, closed ASINs, or non-orderable SKUs. This provides a more accurate view of actual performance and helps identify internal rejection drivers.