Recover every euro you are owed.
Without managing every claim.
OKTee SOA manages your trade and marketing operations from setup through financial reconciliation. Data is collected, amounts are calculated, supporting documents are compiled and follow-ups are automated. Your teams only step in for approvals or exceptions.
01 · CREATE
The operation is created automatically.
Forward the email or upload the file. OKTee extracts the agreed terms and creates a complete record, ready for review.
02 · APPROVE
Agreements are approved by the right stakeholders.
The distributor reviews the pre-filled operation, the brand confirms its commitment and the retailer approves the terms that apply to them. Every response is timestamped and stored in the operation record.
03 · TRACK
The operation progresses through to final results.
OKTee monitors the operation throughout the agreed period. Once it ends, the retailer receives a link to submit the results and upload supporting documents.
The OKTee AI agent
5 steps
End-to-end control
04 · VERIFY
Results and supporting documents are verified.
At the end of the operation, the retailer submits the results and supporting documents. OKTee applies the agreed calculation rules, reconciles the evidence and prepares the financial claim. The distributor approves it before the credit note request is sent.
05 · FOLLOW UP
The AI agent follows through to closure.
If a credit note, payment or deduction is still outstanding, OKTee automatically follows up until the operation is fully reconciled and closed.
FROM EMAIL TO DRAFT
From email to a
structured trade operation.
From emails, attachments, files or APIs, OKTee SOA turns available data into a pre-filled, structured trade operation linked to its original sources and ready for review.
✓
Time saved: pre-filled operation
✓
Fewer errors: data checked automatically
✓
No manual re-entry: APIs, emails and attachments analysed
✓
Traceable sources: every piece of information linked to its source
The cockpit does more than just display metrics. It translates your operations into prioritized tasks: pending your action, awaiting brand or retailer response, pending accounting, or overdue.
The distributor manages all its operations and tracks agreements, approvals, supporting documents, credit notes and payments, across every brand and retailer involved.
The brand accesses every operation relevant to its business in a single dashboard, including operations involving multiple distributors using OKTee.
The retailer manages every operation relevant to its business in a single dashboard, including operations involving multiple distributors using OKTee.
Take action easily. Manage everything from a dedicated dashboard.
One-time access allows a brand or retailer to approve an operation or upload a supporting document. To access complete tracking, full history and multi-distributor consolidation, the brand or retailer activates its OKTee dashboard.
Before | After
Less time rebuilding files.
More margin protected.
OKTee automates orders, isolates exceptions, detects risk, and surfaces opportunities. Your organization can absorb Amazon growth without adding resources or letting losses build up.
Before OKTee
Fragmented tracking that is difficult to evidence.
Agreements lost in emails
Manual Excel tracking
Unclear responsibilities
Missing documents
Forgotten follow-ups
Unmatched credit notes
Incomplete audit trail
Invoices, credit notes and payments difficult to reconcile.
With OKTee
One centralised record, tracked through to financial closure.
Automated records
Clear ownership
Timestamped approvals
Automated follow-ups
Centralised documents
Reconciled credit notes
Complete audit trail
Business impact
Amazon consolidates market complexity.
tous vos comptes retailers.
Amazon’s operational friction impacts every department—from order management and catalogs to supply chain, logistics, finance, and dispute resolution. OKTee OS unifies these fragmented signals into automated, actionable workflows.
WITHOUT ERP INTEGRATION
The operational workflow is already automated.
OKTee creates and tracks trade operations, centralises approvals, collects supporting documents, calculates amounts and manages follow-ups.
Accounting entries and payment confirmations remain managed by your teams.
WITH ERP INTEGRATION
Financial tracking is automatically synchronised.
OKTee synchronises available invoices, credit notes, deductions, payments and accounting statuses. Amounts are automatically checked and reconciled.
Your teams retain control over binding actions and exception management.
OKTee Finance
How many trade operations and credit notes
are still buried in your files?
Discover how OKTee can take over your existing trade and marketing operations, automate repetitive tasks and give valuable time back to your sales and finance teams.
Book a demo
FAQ
We clarify everything.
Browse our FAQ to find the answers you need.
Qu'est-ce qu'OKTee SOA ?
OKTee SOA tracks trade and marketing operations from the initial agreement through to the credit note, payment or internal deduction.
Is OKTee OS designed only for supply chain teams?
No. OKTee Ops is for customer operations, supply chain, logistics, procurement, finance, accounting, e-commerce, and leadership teams. Each team needs a different view, but everyone works from the same events, the same evidence, and the same operational data.
Does OKTee Ops only work with Amazon Vendor Central?
OKTee Ops is built Amazon-first, because Amazon Vendor Central is one of the most demanding environments. The architecture is designed to scale progressively to other sales platforms while keeping the same operating model: automate, track, measure, and govern.
How long is the deployment timeline for OKTee OS?
Your Amazon account can be connected within a few hours. ERP integration, regardless of the system, runs through the OKTee API and typically takes no more than 2 to 3 days. Deployment progresses in stages, with end-to-end support, following a simple, phased, and secure approach.
How does OKTee Ops help reduce logistics risk?
OKTee Ops reconciles expected orders, confirmed quantities, Amazon receipts, and delivery windows. The system flags delays, shortages, receiving variances, and anomalies early—before they turn into penalties, chargebacks, or margin erosion.
What’s the difference between a shortage, a deduction, and an Amazon chargeback?
A shortage is the gap between the expected quantity and the quantity actually received. A deduction is an amount Amazon withholds from a payment or invoice. A chargeback is a penalty Amazon applies for certain operational discrepancies or compliance failures. OKTee Ops helps connect these items to orders, supporting evidence, and the originating events.
What’s the difference between Amazon’s confirmation rate and the actual rate calculated by OKTee?
Amazon’s rate shows a raw rejection view. OKTee calculates a true rate by separating operational rejections from legitimate ones, such as end-of-life products, closed ASINs, or non-orderable SKUs. This provides a more accurate view of actual performance and helps identify internal rejection drivers.